

SiamRise Travel
Sustainability Policy
At SiamRiseTravel, we believe travel should create meaning, not just movement. Guided by our mission, Leisure With Impact, we design journeys that connect people with local culture, empower communities, protect nature, and create lasting positive impact.
As a ResponsibleDestination Management Company (DMC) based in Bangkok and a proud member of the Thai Responsible Tourism Association (TRTA), we integrate the principles of responsible tourism into every aspect of our business. Our sustainability commitments are aligned with the TRTA Responsible Tourism Criteria and internationally recognized best practices, ensuring tourism remains a force for good for people, communities, culture, and the environment.OUR GUIDING COMMITMENTS
Our sustainability approach is grounded in four core commitments aligned with ourmission:
1. Sustainability Management
1.1 Scope
This Sustainability Policy applies to all SiamRise Travel operations, including our employees, tour leaders, guides, suppliers, accommodation providers, transport partners, community partners, social enterprises, and travellers. We are committed to embedding sustainability throughout our business by:
- Follow laws and relevant sustainability standards
- Assign clear responsibility for sustainability
- Put sustainability into our travel experiences
- Work together with our stakeholders
- Put “Leisure With Impact” into every journey
1.2 Continuous Improvement
Sustainability is a continuous journey rather than a final destination. SiamRise Travel commits to continually improving our sustainability performance by:
- Maintainand review our sustainability system
- Measurewhat matters
- Build sustainability knowledge
- Listen, learn and improve
- Communicate our progress
2. Internal Management
2.1 Social Policy and Human Rights
People are at the heart of responsible tourism. SiamRise Travel is committed to creating a fair, safe, diverse, and inclusive workplace while respecting internationally recognized human rights. We commit to:
- Provide fair employment and working conditions
- Provide equal opportunities and a respectful workplace
- Prevent exploitation and protect children
- Help our people learn and grow
- Keep our workplace and tours safe
2.2 Environment and Community Relations
We recognize our responsibility to protect natural resources and contribute positively to the communities in which we operate. We therefore commit to:
- Buy and use resources responsibly
- Reduce paper use
- Use energy responsibly
- Use water responsibly
- Reduce and manage waste
- Reduce the environmental impact of our tours
- Support local communities and businesses
- Contribute to community and cultural development
3. Sustainable Supply Chains
SiamRise Travel recognizes that our sustainability performance depends not only on our own operations but also on the partners and suppliers involved in delivering our travel experiences. We therefore commit to building long-term partnerships based on fairness, transparency, mutual respect, and shared sustainability values.
3.1 Inbound Partner Agencies
- Work with partners who understand our sustainability approach
- Build fair and transparent business relationships
- Learn about our partners' sustainability practices
3.2 Transport
We recognize the environmental impacts associated with transportation and commit to:
- Choose lower-impact transport where practical
- Work with safe and responsible transport suppliers
- Measure and improve our transport impact
3.3 Accommodation
We support locally owned andresponsible accommodation where practical and seek partnerships based on fairness, transparency and shared sustainability values.
We commit to:
- Choose responsible accommodation where practical
- Communicate our sustainability expectations
3.4 Activities
We aim to offer activitiesthat are safe, meaningful, respectful of local people and culture, and responsible toward nature and animals.
We commit to:- Choose responsible and ethical activities
- Create meaningful local experiences
- Build fair community partnerships
- Respect culture, nature and sensitive places
- Learn from our activities
3.5 Tour Leaders, Local Representatives and Guides
Guides are central to delivering safe, responsible and meaningful SiamRise Travel experiences.
We commit to:
- Work with local and responsible guides
- Train and develop our guides
- Help guides deliver “Leisure With Impact”
- Listen to and support our guides
4. Destinations, Customer Communication and Protection
Our business exists to create shared value for destinations and the people who call them home. We therefore commit to:
- Choose and operate in destinations responsibly
- Respect local culture and communities
- Keep tourism benefits local where possible
- Help travellers travel responsibly
- Provide clear and honest customer information
- Protect customer privacy
- Keep travellers informed and safe
- Protect children and prevent exploitation
- Encourage responsible purchasing
- Listen to customers and improve
Goals 2026 - 2028
- Achieve International Sustainability Certification
Complete Travelife certification by 2028 and review our sustainability performance annually. - Establish a Social Impact Measurement System
Establish a system to measure our spending with community partners, social enterprises, and local businesses and report our social impact annually from 2027. - Expand Low-Carbon Travel Experiences
Establish a carbon tracking system by 2027, measure emissions from at least three tours, and launch at least two low-carbon travel experiences. - Strengthen Community Sustainability Partnerships
Establish a community sustainability partnership programme by 2027 and assess at least one community partner for sustainability improvement. - Strengthen Sustainability Management
Provide sustainability training to relevant staff annually, with at least two staff members participating in external sustainability training each year. - Build a Responsible & Sustainable Supply Chain
Ensure 100% of active key partners sign the relevant SiamRise sustainability policies by 2027 and require new key partners to meet our sustainability requirements before cooperation begins. - Strengthen Responsible Travel Delivery
Train at least 80% of active guides on relevant responsible travel practices by 2027 and ensure at least 80% use the LeisureWith Impact Communication Toolkit. - Improve Stakeholder Engagement & Customer Experience
Collect and review stakeholder feedback continuously, consult key stakeholder groups annually, and invite at least 50% of key B2B clients to provide sustainability and customer feedback each year.
Our Promise
At SiamRise Travel, every journey is designed withpurpose and delivered with heart.
We are committed to shaping tourism that stands for:
💚 Nature Protected🎎 Culture Respected
🏘 Communities Empowered
🌍 Impact DeliveredLeisure With Impact. Always.
Official Document
Tour Collections
Payment
Credit Card via Payment Link
Bank Transfer
Stripe
Cancellation Policy (One Day Trip)
- Cancellation 48 hours prior the tour date, 50% charge of total amount
- Cancellation 24 hours prior the tour date or No show, 100% charge of total amount
Resources
Sustainable Travel Guide
©2026 SiamRise Travel. All Rights Reserved.
Operated by Asian Rise Travel Co., Ltd.
License No.14/01726


