

SiamRise Travel
Sustainability Policy
At SiamRiseTravel, we believe travel should create meaning, not just movement. Guided by our mission, Leisure With Impact, we design journeys that connect people with local culture, empower communities, protect nature, and create lasting positive impact.
As a ResponsibleDestination Management Company (DMC) based in Bangkok and a proud member of the Thai Responsible Tourism Association (TRTA), we integrate the principles of responsible tourism into every aspect of our business. Our sustainability commitments are aligned with the TRTA Responsible Tourism Criteria and internationally recognized best practices, ensuring tourism remains a force for good for people, communities, culture, and the environment.OUR GUIDING COMMITMENTS
Our sustainability approach is grounded in four core commitments aligned with ourmission:
1.Scope
This Sustainability Policy applies to all SiamRise Travel operations, including our employees, tour leaders, guides, suppliers, accommodation providers, transport partners, community partners, social enterprises, and travellers.
We are committed to embedding sustainability throughout our business by:- Operating responsibly, transparently, and in compliance with Thai laws and TRTA Responsible Tourism Standards
- Integrating sustainability into the planning, design, delivery, and evaluation of every travel experience
- Working collaboratively with employees, suppliers, communities, and travellers to maximize positive impacts while minimizing environmental, social, and cultural impacts
- Promoting our mission of Leisure With Impact through every journey we create
2. Environmental Responsibilities
We recognize our responsibility to protect naturalresources and reduce the environmental footprint of tourism.
We therefore commit to:- Prioritizing low-impact travel experiences, including walking, cycling, public transportation, EV mobility, and other sustainable transport options whenever practical
- Reducing waste through responsible procurement, digital operations, and the reduction of single-use plastics
- Applying the principles of Reduce, Reuse and Recycle (3Rs) throughout our office and tour operations
- Supporting biodiversity conservation and environmental awareness through meaningful travel experiences
- Monitoring and continuously improving our use of energy, water, materials, and transportation
- Encouraging our travellers, suppliers, and partners to adopt environmentally responsible practices throughout the travel experience
3. Social and Labour Standards
People are at the heart of responsible tourism. SiamRiseTravel is committed to creating a fair, safe, diverse, and inclusive workplace while respecting internationally recognized human rights.
We commit to:
- Providing fair employment, legal contracts, fair remuneration, employee welfare, and safe working conditions
- Promoting equal opportunity regardless of gender, age, ethnicity, religion, disability, or background
- Prohibiting forced labour, child labour, discrimination, harassment, and exploitation in any form
- Investing in employee development through continuous learning, sustainability training, and professional growth
- Prioritizing local employment and strengthening the capacity of local guides, community members, and tourism entrepreneurs
- Ensuring every traveller receives accurate information, safety guidance, and respectful cultural orientation before and during their journey
- Supporting fair employment through our Employee Handbook and Standard Employment Agreements, which outline our commitments to fair working conditions, equal opportunities, employee welfare, and professional conduct
- Maintaining a safe and healthy working environment through our Health, Safety and Security Manual and Internal Risk Assessment Register, which are reviewed annually to ensure compliance with Thai regulations and best practices
4. Ethical Business and Community Support
Our business exists to create shared value fordestinations and the people who call them home.
We therefore commit to:- Building long-term partnerships based on fairness, transparency, mutual respect, and shared sustainability values
- Supporting community-based tourism, social enterprises, local businesses, and locally owned accommodation wherever possible
- Respectinglocal cultures, traditions, heritage, and Indigenous knowledge while avoiding activities that exploit people, wildlife, or cultural identity
- Designing authentic experiences that encourage meaningful cultural exchange between visitors and host communities
- Ensuring tourism benefits are distributed fairly through local sourcing, inclusive employment, and responsible purchasing
- Reinvesting part of our business into initiatives that strengthen communities, preserve culture, and contribute to sustainable local development
- Maintaininghonest communication with travellers through transparent pricing, responsible marketing, and accurate sustainability claims
5. Promise to Continuous Improvement
Sustainability is a continuous journey rather than afinal destination.
SiamRise Travel commits to continually improving oursustainability performance by:- Reviewing this policy regularly and updating it as our business evolves
- Measuring our progress against the TRTA Responsible Tourism Criteria and other internationally recognized best practices
- Setting measurable sustainability objectives and monitoring our achievements
- Providing ongoing sustainability training for employees and business partners
- Listening to feedback from travellers, employees, suppliers, and communities to improve our performance
- Sharing our sustainability progress openly with our stakeholders and encouraging collaboration to create greater positive impact
Goals 2026 - 2028
- AchievingInternational Sustainability Certification
- Establish a Social Impact Measurement System
- Expand Low-Carbon Travel Experiences
- StrengtheningCommunity Sustainability Partnerships
Our Promise
At SiamRise Travel, every journey is designed withpurpose and delivered with heart.
We are committed to shaping tourism that stands for:
💚 Nature Protected🎎 Culture Respected
🏘 Communities Empowered
🌍 Impact DeliveredLeisure With Impact. Always.
Official Document
Tour Collections
Payment
Credit Card via Payment Link
Bank Transfer
Stripe
Cancellation Policy (One Day Trip)
- Cancellation 48 hours prior the tour date, 50% charge of total amount
- Cancellation 24 hours prior the tour date or No show, 100% charge of total amount
Resources
Sustainable Travel Guide
©2026 SiamRise Travel. All Rights Reserved.
Operated by Asian Rise Travel Co., Ltd.
License No.14/01726


